Quality Assurance Lead

Looking for a new career opportunity?
Looking to make a meaningful difference? As a leading employee-owned training provider, Itec is passionate about shaping futures and changing lives. Ready to join our team? Apply today.

Why Itec?
• 30 Days Annual Leave Plus Bank Holidays (Rising with Length of Service)
• 35-Hour Work Week
• Bonus Scheme
• Health Care Scheme
• Retail & Gym Discounts
• Life Insurance
• Employee of the Month Award
• And More!

Current Opportunity:
Quality Assurance Lead
The Quality Assurance Lead is responsible for leading and ensuring the quality assurance framework, ensuring programs consistently meet high standards, adhere to regulations, and deliver exceptional outcomes. They will play a pivotal role in continuous improvement and quality enhancement initiatives.

Salary Banding: £36,500 to £40,000
Base: Itec House with home working
Contract type: Full time, Permanent.
Hours of work: Monday to Friday 9:00am to 4:30pm

What are the core responsibilities of this role?

• Work alongside the Head of Quality in the development and implementation of our quality assurance processes and policies.
• Establish and maintain a culture of excellence, setting clear quality benchmarks and targets.
• Oversee regular audits, inspections, and evaluations to ensure ongoing compliance across all contracts.
• Take the lead in quality assurance for sub-contractors, ensuring alignment with our standards.
• Provide guidance, support, and mentorship to subcontractors to enhance program quality.
• Actively engage and support in Self-Assessment Activities across all contracts.
• Monitoring and supporting the enhancement of performance and standards, as well as gathering learner feedback to improve teaching and learning experiences.
• Completion of actions within relevant quality development plans across all contracts.
• Development and delivery of training to staff across contracts as required.
• Collaborate closely with the Head of Quality to shape the strategic direction of our quality efforts.
• Identify opportunities for improvement, innovation, and alignment with contractual obligations.
• Forge a strong working relationship with the Lead Internal Quality Assurer (IQA) to optimise External Verification Visits, supporting and coordinating of IQA sampling plans, identify themes and trends and work with Lead IQAs on areas for improvement.
• Manging the Awarding Body co-ordinator to ensure that all learners are registered, qualifications are compliant with awarding body expectations and on-line systems are managed and maintained.
• Ensure the quality of assessments, standards adherence, and continuous improvement in assessment practices.
• Co-ordinate skills Competitions across contracts and partners


What skills and experience are we looking for from potential applicants?

Essential criteria

• Assessor qualification or equivalent
• IQA qualification or equivalent
• Proven experience in an educational quality role
• Experience of delivering training and support
• Experience of data analysis and producing reports
• Management / Supervisory experience
• Experience of developing, implementing, and managing quality assurance processes.

Desirable criteria

• Experience of co-ordinating EQA visits
• Understanding of Estyn and Ofsted Inspections
• Experience of SEND is not essential, an understanding of this would be advantageous.

This role is subject to a DBS check. The cost of the DBS check will be met by the company.

Itec operates as an equal opportunities employer and we welcome all applications inclusive of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions, or trade union membership.
Apply early, as we may close the vacancy once we have enough suitable applicants.
Should you not hear from us 2 weeks after application, please assume that your application was not successful on this occasion.