Swyddog Gwybodaeth i Deuluoedd

Cyflog: Gradd 6 - £28,142 - £31,022

Rydym am benodi Swyddog Gwasanaeth Gwybodaeth i Deuluoedd llawn amser ymroddedig sy'n canolbwyntio ar y defnyddiwr i gwmpasu cyfnod secondiad tymor penodol.

Rydym yn chwilio am Swyddog Gwasanaeth Gwybodaeth i Deuluoedd llawn cymhelliant a brwdfrydig i ymuno â'n tîm. Byddwch yn chwarae rhan allweddol wrth ddarparu gwybodaeth, cyngor a chyfarwyddyd cywir a hygyrch o ansawdd uchel, i deuluoedd â phlant a phobl ifanc 0-25 oed. Bydd yr ymgeisydd llwyddiannus yn unigolyn rhagweithiol a threfnus sydd â brwdfrydedd dros gefnogi teuluoedd a gwella canlyniadau i blant a phobl ifanc.

Prif gyfrifoldebau
*Darparu gwybodaeth, cyngor a chyfarwyddyd cynhwysfawr i deuluoedd dros y ffôn, e-bost, platfformau ar-lein ac yn bersonol
*Cynnal a diweddaru cyfeiriadur o ddarparwyr gofal plant a gwasanaethau cymorth i deuluoedd
*Cynorthwyo i gyflawni dyletswyddau statudol mewn perthynas â digonolrwydd gofal plant a darparu gwybodaeth
* Gweithio'n agos gyda thimau mewnol, partneriaid ac asiantaethau allanol i sicrhau bod gwybodaeth yn gywir ac yn gyfredol
* Hyrwyddo'r Gwasanaeth Gwybodaeth i Deuluoedd drwy allgymorth, digwyddiadau a sianeli digidol
* Casglu a dadansoddi data i lywio gwella gwasanaethau ac adrodd

Sgiliau a phrofiad hanfodol
*Sgiliau cyfathrebu rhagorol
*Profiad mewn rôl sy'n delio â chwsmeriaid neu rôl ymgynghori
*Sgiliau trefnu cryf a sylw i fanylion
*Y gallu i reoli a diweddaru systemau gwybodaeth a chronfeydd data yn rhagweithiol
*Dealltwriaeth dda o wasanaethau lleol sydd ar gael i blant, pobl ifanc a theuluoedd
*Y gallu i weithio'n annibynnol ac fel rhan o dîm

Yr hyn yr ydym yn ei gynnig:
*Rôl amrywiol gyda chyfleoedd i ymgysylltu'n greadigol â'n cymunedau
*Amgylchedd gwaith cefnogol a chynhwysol
*Cyfleoedd ar gyfer hyfforddiant a datblygiad
*Trefniadau gweithio hybrid yn unol â pholisi'r cyngor
*Y cyfle i gyfrannu at ganlyniadau cadarnhaol i drigolion lleol

Mae'r swydd hon yn chwarae rhan ganolog wrth ddarparu Gwasanaeth Gwybodaeth i Deuluoedd statudol, hygyrch i bawb ac eang ei gwmpas, ledled Sir Benfro, gan weithredu'n unol â gofynion adran 27 o Ddeddf Gofal Plant 2006. Rydym yn llawn cyffro i groesawu rhywun i'r swydd hon, a'u cefnogi.

Employee Benefits

Our employee benefits are designed to help invest in your future and are in addition to living and working in Pembrokeshire, one of the most beautiful and desirable counties in the UK. For further details, please refer to the Employee Benefits leaflet attached.

The Visit Pembrokeshire website https://www.visitpembrokeshire.com/ is an excellent source of information, and showcases the wide variety of activities, amenities and adventures that await you.

Please refer to the job description above for more details on this vacancy and the person specification.

Employment Checks

This post is subject to a DBS disclosure check.

Where it is appropriate for your role and responsibility, the personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by visiting https://www.cifas.org.uk/fpn.

Applicants should ensure they have the right to work in the UK before applying for a vacancy.

Please note that at this point, Pembrokeshire County Council is not accepting applicants who require a Skilled Worker visa as a prerequisite to a right to work in the UK. Applicants should ensure they have the right to work in the UK before applying for a vacancy.

Guidance Note: Use of AI and Accuracy of Information:

• We understand that applicants may choose to use tools such as generative AI to support the preparation of their application. While the use of such tools is permitted, it remains the applicant's full responsibility to ensure that all information submitted is factually accurate, truthful, and representative of their own skills, experiences and qualifications.
• Providing information that is false, misleading, or exaggerated, regardless of whether it was generated by AI or not, may result in disqualification from the recruitment process or dismissal if discovered after appointment.
• By submitting this application, you confirm that all content provided is accurate and submitted in good faith.

The Supported Employment Programme is a group of local authority based enterprises that employs over 75 people with a disability or work limiting health condition, please visit the link below for further information: Pembrokeshire Supported Employment Programme - Pembrokeshire County Council

Safeguarding

Safeguarding and protecting children and adults at risk is a high priority for Pembrokeshire County Council. We aim to support vulnerable children and adults at risk to ensure they are as safe as they can possibly be. We are committed to ensuring their safety and will take action to safeguard their well-being. The Council's Corporate Safeguarding Policy provides a framework for every member of staff and Service within the Council, setting out responsibilities in relation to safeguarding and protecting children and adults at risk as well as the methods by which the Council will be assured that it is fulfilling its duties.

This policy applies to all Council employees and workforce, councillors, volunteers and also service providers that are commissioned by the Council. Safeguarding is everyone's business whether they work for, or on behalf of, the Council.

Support & Additional Info

• Please contact the HR Systems Team as early as possible if you're unable to apply online by emailing hrsystemsteam@pembrokeshire.gov.uk .
• Please contact the Recruitment Team if you have any queries relating to this vacancy by emailing Recruit@pembrokeshire.gov.uk .
• Local Government Employees on National Joint Council (NJC) terms are subject to national pay bargaining; all salaries currently stated in our adverts are as 01/04/2025.
• Please note, we have a legal obligation to consider employees for suitable alternative employment if their posts are at risk; therefore prior consideration will be given to existing employees who meet the person specification and are registered on our redeployment pool.

Welsh language skills are desirable. Applications may be submitted in Welsh and will not be treated less favourably than applications submitted in English.