Learner Progress Administrator - Health & Social Care

Learner Progress Administrator - Health & Social Care

Salary: £24,480

Location: Head Office, Cardiff

Contract: Full-time, permanent

Working Hours: Monday to Friday 09:30am – 16:30pm

​About Us

At Itec, we put our employees at the heart of everything we do. As an employee-owned organisation, every team member plays a crucial role in shaping the future of our business. We foster a culture where each voice is heard, and every contribution is valued. We take pride in empowering individuals and businesses to thrive. Join us and become part of a company that is dedicated to your growth, well-being, and success.

About the role

To support the wider Apprenticeship Team by working directly with learners completing the Health and Social Care Core qualification during the early stages of their apprenticeship. The role is responsible for sustaining learner engagement, monitoring progress, keeping accurate records, and supporting timely completion of Core learning requirements.

Your Impact

Responsible for managing a caseload of learners completing the Health and Social Care Core stage of their apprenticeship
Responsible for completing regular progress reviews to monitor learner progression and identify support needs.
Accountable for reviewing progress against targets, identify any obstacles and providing ongoing support to overcome barriers and maintain learner engagement and momentum through their qualification.
Responsible for liaising with employers to provide progress feedback and gain their support in promoting learner progression.
Accountable for working collaboratively with internal teams to ensure learners remain on track during the initial stage of their apprenticeship.
Responsible for administration tasks and data entry relating to learner progress, utilising a range of digital platforms such as Smart Assessor, Office 365, and Award Body systems.
What are we looking for?

Essential

Administration experience
Strong written and verbal communication skills
Ability to work to deadlines and targets
Ability to build effective relationships both internally and externally
Working knowledge of Microsoft Packages
Desirable

Experience in Health & Social Care role
Welsh speaker
Knowledge of Apprenticeship framework
Safeguarding knowledge and understanding
What’s in it for you?

At Itec, our employees have access to several great benefits, including 30 days of annual leave (rising with length of service), a health care scheme, 35 hours of working week, discounts for retail and gym membership, a profit-sharing scheme, life insurance, employee of the month awards, length of service recognition, and much more.

Itec operates as an equal opportunity’s employer, we welcome applicants from all backgrounds and ensure equal opportunities inclusive of gender, ethnicity, disability, or other protected characteristics.

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Apply early, as we may close the vacancy once we have enough suitable applicants.​We encourage applicants to disclose any needs for reasonable adjustments during the recruitment process or in their role to help create an inclusive workplace.

Should you not hear from us 2 weeks after application, please assume that your application was not successful on this occasion.

If you're passionate about developing others and making a difference, we’d love to hear from you!

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Find out more.

Job Description

Find out more about working with Itec

Our Employee Ownership

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