• Lleoliad: Cardiff, CF10 5FE
  • Testun:
  • Oriau: Full time
  • Cytundeb: Parhaol
  • Math o gyflog: Annual
  • Salary Range: £20,000.00 - £25,000.00
  • Iaith: Saesneg
  • Dyddiad Cau: 05 Ebrill, 2024 12:00 y.b

This job application date has now expired.

Receptionist (12324)

Receptionist (12324)

Coleg Caerdydd a'r Fro
Internal / External Vacancy

Ref: 12324
Job Title: Receptionist
Contract: Permanent, Full Time
Salary: £23,152 - £23,930 pro rata
Hours: 37 Hours per week
Location: City Centre Campus

Cardiff and Vale College are looking for a Receptionist to be primarily based at our City Centre Campus in Dumballs Road but with an expectation to cover at all sites as and when required. As a Receptionist you will maintain a professional, pleasant and welcoming reception service. You will respond effectively and efficiently to all enquiries in a courteous and welcoming manner and resolving, where possible, all queries at source.. Whilst the role is primarily based in the City Centre Campus there will be an expectation to cover at other CAVC locations on an ad-hoc basis.
Whilst the ability to speak Welsh is not essential for the role, we would love to hear from candidates who are fluent and can engage with learners through the medium of Welsh.
As part of the role you will:
  • Meet and greet visitors to the College, issuing visitor passes and signposting appropriately
  • Direct visitors and learners to the most appropriate person to answer and resolve their queries
  • Respond effectively and efficiently to all communications channels as and when required
  • Maintain a clean and smart reception area at all times
  • Ensure that banking is passed to G4S and that "safe sign in sheet" has been updated.
  • Ensure that post received is dealt with swiftly and efficiently so that the reception image is not impacted.
  • Act as a point of contact between Estates and Health and Safety for any first aid related queries.
  • Deal with all post, parcel, estates and first aid enquiries
Successful candidates will have a sound educational background of at least GCSE Maths and English as well as demonstrate commensurate experience. You should have suitable experience of working in a busy reception environment handling a range of varied activities.

In return for your hard work and dedication to our learners we offer fantastic benefits including a generous pension scheme, cash health plan, employee assistance programme, access to our Cycle to Work, Headspace app and access to money saving benefits through our Reward Gateway scheme.

Applications are to be made using the Cardiff and Vale College application form only. The college welcomes applications in Welsh. Applications submitted in Welsh will not be treated less favourably than an application in English. If we invite you to interview, let us know if you would like us to conduct the interview and assessment process in Welsh.

The closing date for completed applications is 05/04/2024 at 12pm

To find out more or apply go to or contact the Human Resources Department on 02920250311 or

All vacancies are subject to a Disclosure and Barring Service (DBS) check and employment will not commence without a valid up to date DBS check. This is a contractual agreement that must be in place before your employment starts. The College's procedure for the Suitability of Ex-offenders for Employment is available upon request.

Your employment with Cardiff and Vale College will also be dependent on suitable reference checks, before you are able to commence employment, Cardiff and Vale College must have received two references, one being from your present or most recent employer. We will contact your referees upon appointment.

These are contractual agreements that must be in place before your employment can commence.

We are committed to the recruitment and retention of disabled people, and are a positive disability confident scheme employer.