• Testun:
  • Oriau: Part time
  • Cytundeb: Dros dro
  • Math o gyflog: Annual
  • Salary Range: £10,000.00 - £15,000.00
  • Iaith: Saesneg
  • Dyddiad Cau: 01 Rhagfyr, 2023 12:00 y.b

This job application date has now expired.

Digital Support Assistant

Digital Support Assistant

Cyngor Castell-nedd Port Talbot
Contract Type: Temporary until 01/07/2024

Hours: 18 hours per week (Mon, Wed, Fri) 9-4pm

Location of post: Neath Library/Library HQ, Ynysmaerdy School, Briton Ferry

We are currently looking for a new person to join our team.

The successful candidate will be responsible for supporting the smooth running and maintenance of the Library Service IT systems and digital resources.

The main duties of the post;

To support branch libraries in the management of IT systems.

To assist in the development, implementation and promotion of digital resources for the Library Service.

To assist in the development of a digital skills training programme for the Library Service.

To contribute to the development of the Library Service website.

To provide training and support to Community Managed Libraries.

To support the Social Media and Promotions Group in the development of digital resources.

To undertake projects commensurate with the grade and duties of the post as required by the Library Service Manager.

You will have experience o f working with IT software and systems as well as providing IT support across a service.

Experience of troubleshooting IT problems and be able to work on and learn a Library Management System and how to maintain it.

Other key factors would be the a bility to deliver effective informal training and support to IT users.

Ability to problem solve IT issues.

Ability to communicate effectively in writing and verbally

Ability to work effectively as part of a team and contribute to team activities

Ability to provide guidance to Library staff

Ability to engage with customers, colleagues and partners in an appropriate manner to ensure high quality service delivery

Ability to take effective action when identifying areas of performance that do not meet required service standards

Ability to seek digital solutions.

Ideally you will have;

G ood standard of education, minimum of 4 GCSE's or equivalent, grades A-C which should include English

If you think that you have the necessary experience and qualifications for this role, we would love to hear from you.

For an informal discussion, please contact Clare Davies on

Phone: 01639 899829 or


Neath Port Talbot Council is totally committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Our schools/employees are equally committed to ensuring the safety and protection of all children and young people/vulnerable adults and will take action to safeguard their wellbeing.

The recruitment process for this post will be underpinned by rigorous safer recruitment assessment to ensure that children and young people are protected.

Welsh Language skills are not required

Applications may be submitted in Welsh, applications submitted in Welsh will not be treated less favourably than an application submitted in English.

We offer a guaranteed interview scheme for candidates who have a disability and armed forces veterans.

At Team NPT, we all work together to serve the people, communities and businesses of Neath Port Talbot.

We are committed to providing training opportunities and the professional development of all our employees.

We look forward to welcoming you to Team NPT.