Evening Receptionist (Welsh Speaker)

Cyflog: 9063 - 9256 Per Annum

About us:

Gower College Swansea is one of the largest colleges in Wales with a strong reputation for high quality teaching and learning. We have six campuses across the city with over 4,500 full time learners and 10,000 part time learners. We currently have a turnover of over £50 million making us a major employer in the region with approximately 1,000 staff.

At Gower College Swansea we are passionate about investing in our staff and looking after their wellbeing to ensure they feel supported in work and also at home.

The role:

Based primarily at reception, the key focus will be to act as the first point of contact for internal and external customers and students. The postholder will provide advice and guidance across all areas of learning support, both in person and over the phone, while delivering excellent customer service, completing essential marketing, admissions and learner experience administration and promoting the Gower College Swansea brand.

• Part Time (17 hours per week)
• Term time (36 weeks per annum)
• Fixed Term until 31st August 2026
• Monday - Thursday evenings (4:15pm to 8:30pm)
• £9,063 - £9,256 per annum
• Tycoch Campus

Key Responsibilities:

• Perform daily reception duties at the designated campus, including answering telephone calls and responding to emails and other written communications - bilingually where required.
• Greet all internal and external visitors in a professional manner, managing the visitor log, and directing them appropriately following the Visitors Policy.
• Serve as the first point of contact for all campus enquiries, handling incoming calls, emails (including the enquiries inbox), and messages effectively.

About you:

• Welsh Language Skills Level 3 (see descriptors)
• GCSE Maths and English qualifications (Grade A-C)
• Knowledge of Microsoft Office and MIS systems
• Experience of working in a fast-paced customer facing role.

Benefits for you:

• Free Parking
• Discounted study opportunities on College programmes
• A Local Government Pension Scheme with an average employer contribution of 21% (2024)
• Discounted Sport Centre gym membership for £60 per year
• View more benefits here: https://www.gcs.ac.uk/recruitment/benefits-and-wellbeing

We welcome applications from individuals regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We particularly welcome applications from groups currently underrepresented within our organisation.

If you wish to continue your application journey using Welsh Language, please visit our Cymraeg site. We encourage Welsh Language applications as we recognise the importance of delivering services in Welsh, and the need to grow our bilingual workforce.

Gower College Swansea is committed to safeguarding and promoting the welfare of young people and expects all staff to share this commitment. Appointments are subject to an enhanced DBS check and require registration with the Education Workforce Council for Wales.

Please note that we are expecting a high volume applicants for this vacancy. If we do, we may close the post before the specified date, therefore an early application is recommended.

Appointments will normally be made to the bottom of the salary scale with annual increments on 1st August each year (subject to a start date before 1st February).

Full Time Equivalent Salary: £24,691 - £25,217 per annum